El Paso Transportation Authority is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subjected to discrimination under any program or activity on the basis of race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.
How to File a Complaint
If you believe you have been subjected to discrimination under Title VI, you may file a complaint with the El Paso Transportation Authority. Complaints must be filed within 180 days of the alleged discriminatory act. You can submit your complaint in writing by mail, fax, or email to:
El Paso Transportation Authority provides free language assistance services to people whose primary language is not English. If you need assistance, please contact us at (915) 273-3496 or CSGA@epcounty.com.